The Empty Soap Box‏ – Excellent Case Study

One of the most memorable case studies on Japanese management was the  case  of the  empty  soap  box,  which  happened  in  one  of  Japan’s  biggest  cosmetics companies.  The  company  received  a complaint that a consumer had bought a soap box that was empty. 
  
Immediately the authorities isolated the problem to the assembly line, which  transported all  the  packaged  boxes  of  soap  to  the  delivery department.  For  some  reason,  one soap  box  went  through  the assembly line empty. 
   
Management  asked  its  engineers  to  solve  the  problem.  Post-haste, the  engineers worked  hard  to  devise  an  X-ray  machine  with  high- resolution  monitors  manned  by two  people  to  watch  all  the  soap boxes that passed through the line to make sure they were not empty. 
   
No  doubt,  they  worked  hard  and  they  worked  fast  but  they  spent whoopee amount to do so. But when a workman was posed with the same problem, did not get into complications  of  X-rays,  etc  but  instead came  out  with  another solution. 
  
He  bought  a  strong  industrial  electric  fan  and  pointed  it  at  the assembly line. He switched the fan on, and as each soap box passed the fan, it simply blew the empty boxes out of the line. 
   
Moral of the story: Always look for simple solutions. Devise the simplest possible solution that solves the problem. So, learn to focus on solutions not on problems. “If you look at what you do not have in life, you don’t have anything; if you look at what you have in life, you have everything.

Advertisements

3 thoughts on “The Empty Soap Box‏ – Excellent Case Study

  1. This reminds me of mechanical engineering. A machine, or any invention, should only be as complicated as it needs to be. When they are more complicated than they need to be, there are more things that can go wrong. This concept is true in engineering and it can be applied to almost anything. I hope the worker got a big promotion for his idea. He proved himself more effective and valuable than engineers who likely get 3 times his salary.

  2. its good and very nice

    “If you look at what you do not have in life, you don’t have anything; if you look at what you have in life, you have everything”

    This Qotation isvery nice
    and put some telugu stories for childern to inspire them as a india. I mean moral stories

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s